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Plan Your Visit


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  • Advanced bookings incur a £1.50 booking fee per transaction. 

  • Each general entry ticket to the BME is valid for 12 months. You can return as many times as you like during regular operating hours. 

  • Gift Aid: The BME will receive £0.25p for every £1 of your ticket purchase if you are a UK taxpayer and agree to gift aid your ticket. We use these funds to support the Museum and continue growing our collection.  Download your declaration and return it to us when you arrive or we will supply you with a declaration on arrival. Thank you for your support. 


From 1 April to 1 September, we're open 7 days a week.  We open at 10am.


Last entry is at 4.15pm.  Recommended visit time is 90 minutes.

Our Star Café & Bar closes 4.30pm.  More Info.

For full details, click book now at the top of the page and scroll through the calendar.



From time to time the Museum has a planned closure for a private hire. Always check the web site before travelling and book in advance to avoid disappointment.

We are closed on Wednesday 11 September 2024.


Discover the history of British Rock and Pop with your smartphone.

Download the free Smartify app and hear about how popular music not only reflected the society in which it was made but also helped to shape it, from 1945 to the present day.

It’s a journey that takes in Rock & Roll, Mod, Glam, Punk, Heavy Metal, New Romantics, Boybands, Girl Bands, Indie Bands, Dance and more!  The audio tour will tell you more about the subject of each gallery and give you the opportunity to learn more about some of the items on display. 

To use Smartify in the Galleries, scan the QR code at the start of your journey and follow the tour around the museum. 


Please bring your own headphones to get the best experience.




We aim to ensure all of our visitors' access requirements are fully met. Click through to accessibility for more information.

Please feel free to contact us to discuss your requirements.


The British Music Experience is an ideal day out for groups of all ages.  Groups of 10+ adults receive discounted entry.  For coach parking, please see Getting Here below.

For all group, school and travel trade enquiries, contact


How to Find Us


The British Music Experience is based in the Cunard Building, Pier Head, Liverpool Waterfront.  The main entrance is located on Canada Boulevard, on the river side of the building, opposite the Mersey Ferry terminal. For visitors with special mobility requirements, we have an accessible entrance at the side of the building on Brunswick Street.  Please ask staff at our main entrance and they will be happy to assist.

Public Transport 

Multiple train providers have services to Liverpool Lime Street including Avanti, London Midland, TransPennine Express, Northern Rail and London Northwestern Railway.  Merseyrail's James Street and Moorfields stations are the nearest stations. 


All buses into Liverpool drop-off at the Liverpool ONE bus station adjacent to the Albert Dock on the Liverpool Waterfront.


The Cunard Building is directly opposite the Mersey Ferry terminal.



Follow signs to the Waterfront, Albert Dock and Mersey Ferries. Access to the Cunard Building is via Brunswick Street only.  There is limited on-street metered parking (£6 for up to four hours) along both sides and at the front of the building.  There are six disabled bays on Brunswick Street and one on Water Street.


There are a range of car parks across the Waterfront. For more information on car parking click here. Why not use Q-Park and receive 10% discount on all parking products! When pre-booking your car parking, just quote LIVBME. Click here to book.

Coach Parking

A short-stay coach drop-off point is available for pre-booked groups outside our main entrance on Canada Boulevard. Longer stay coach parking is available across Liverpool and there is a dedicated coach park at Kings Dock.

For more information on coach parking in Liverpool, please visit the Liverpool Travel Trade website.

  • Should I book in advance?
    Advance booking will give you an automatic online discount and guarantee entry at your desired time. You may book online or by phone up to half an hour before your desired entry time. We operate to time-slots every 15 minutes. Please arrive promptly for your time-slot. Book online or by phone on 0151 519 0915
  • What time is last entry?
    Last entry is at 4pm.
  • Can I buy a gift voucher for the museum?
    Yes we sell gift vouchers both online and in the museum. ​ Vouchers can be used across the museum, so can be used to purchase general entry or event tickets and can also be used in the Star Café Bar and Merch Store. You can choose the amount you wish to spend and personalise your message.
  • How long is the exhibition on for?
    The British Music Experience is a permanent national attraction. We are delighted to be based in Liverpool, a UNESCO City of Music.
  • Do you have a gift shop and café?
    Yes, both our Merch Store and Star Café are located off our main entrance foyer and are open to the general public. You do not need a museum ticket to use them.
  • Do you have audio guides?
    You can discover the history of British Rock and Pop with your smartphone. Just download the free Smartify app and you can listen to our audio tour. To use Smartify in the Galleries, scan the QR code at the start of your journey and follow the tour around the museum. Please bring your own headphones to get the best experience.


The British Music Experience is fortunate in having large airy galleries with a natural one-way visitor journey. However, certain precautions will be taken and we have prepared some visitor safety guidelines you will need to know before visiting. 

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