Plan Your Visit
YOUR SAFE EXPERIENCE
The British Music Experience is fortunate in having large airy galleries with a natural one-way visitor journey. However, certain precautions will be taken and we have prepared some visitor safety guidelines you will need to know before visiting. We're Good to Go and have achieved the industry standard accreditation for complying with coronavirus guidelines.
ADMISSION PRICES
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Advanced bookings incur a £1 booking fee per transaction and include a complimentary interactive audio guide with each ticket (usually £3, subject to availability).
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Each general entry ticket to the BME is valid for 12 months. You can return as many times as you like during regular operating hours.
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Gift Aid: The BME will receive £0.25p for every £1 of your ticket purchase if you are a UK taxpayer and agree to gift aid your ticket. We use these funds to support the Museum and continue growing our collection. Download your declaration and return it to us when you arrive or we will supply you with a declaration on arrival. Thank you for your support.
OPENING TIMES
The BME is reopening on Saturday 29th May.
As our first week of opening coincides with the UK school holidays, we will be open 29th, 30th and 31st May and then 3rd, 4th, 5th and 6th June. During the rest of June, we will be open each Friday, Saturday and Sunday .
The museum is open 10am - 5pm.
Last Entry is at 3.45pm.
From time to time the Museum has a planned closure for a private hire. Always check the web site before travelling and book in advance to avoid disappointment.
ACCESSIBILTY
We aim to ensure all of our visitors' access requirements are fully met. Click through to accessibility for more information.
Please feel free to contact us to discuss your requirements.
GROUP VISITS
The British Music Experience is an ideal day out for groups of all ages. While there may be restrictions in the short term due to Coronavirus, we will be happy to discuss future bookings and group pricing.
For school and travel trade rates and all group enquiries, contact
GETTING HERE
How to Find Us
The British Music Experience is based in the Cunard Building, Pier Head, Liverpool Waterfront. The main entrance is located on Canada Boulevard, on the river side of the building, opposite the Mersey Ferry terminal. For visitors with special mobility requirements, we have an accessible entrance at the side of the building on Brunswick Street. Please ask staff at our main entrance and they will be happy to assist.
Public Transport
Multiple train providers have services to Liverpool Lime Street including Avanti, London Midland, TransPennine Express and Northern Rail. Merseyrail's James Street and Moorfields stations are the nearest drop-off points and all buses into Liverpool drop-off at the Liverpool ONE bus station adjacent to the Liverpool Waterfront.
By Rail and Boat
The Waterfront area is serviced by James Street station and the Cunard Building is directly opposite the Mersey Ferry terminal.
By Road
Follow signs to the Waterfront, Albert Dock and Mersey Ferries. There is very limited on-street metered parking around the Cunard Building and please note there are major roadworks on The Strand at the moment so plan your journey in advance.
There are a range of car parks across the Waterfront. For more information on car parking click here. Why not use Q-Park and receive 10% discount on all parking products! When prebooking your car parking, just quote LIVBME. Click here to book.
Coach Parking
A short-stay coach drop-off point is available for pre-booked groups outside our main entrance on Canada Boulevard. Longer stay coach parking is available across Liverpool and there is a dedicated coach park at Kings Dock.
For more information on coach parking in Liverpool, please visit the Liverpool Travel Trade website.
FAQs
Should I book in advance?
How long is the exhibition on for?
The British Music Experience is a permanent national attraction. We are delighted to be based in Liverpool, a UNESCO City of Music.
How long will it take me to go round the British Music Experience?
What time is last entry?
Last entry is 75 minutes before closing.
Do you have a gift shop?
I have general entry tickets booked through your website, but latest government restrictions mean I can’t now visit – what can I do?
Your ticket will remain valid for 12 months from purchase. Just keep hold of your original email and present it at ticketing when you are ready to come back.
I visited before lockdown and my ticket is valid for a year from first entry – will this be extended to compensate for the time you were closed?
I have event tickets booked through your website, but latest government restrictions mean the event is being rescheduled – what should I do?
It says you have to pre-book because places are limited, but I already have a ticket – what should I do?
My Virgin Experience Days Voucher expired whilst you were closed - what can I do?