Plan Your Visit


The British Music Experience is excited to be re-opening our doors on August 1. We are fortunate in having large airy galleries with a natural one-way visitor journey. However, certain precautions will be taken and we have prepared some visitor safety guidelines you will need to know before visiting. We're Good to Go and have achieved the industry standard accreditation for complying with coronavirus guidelines.

Good To Go England.jpg


  • Advanced bookings incur a £1 booking fee per transaction and include a complimentary interactive audio guide with each ticket (usually £3, subject to availability). 

  • Each ticket to the BME (from August 1 2020) is valid for 12 months. You can return as many times as you like during regular operating hours. 

  • Gift Aid: The BME will receive £0.25p for every £1 of your ticket purchase if you are a UK taxpayer and agree to gift aid your ticket. We use these funds to support the Museum and continue growing our collection.  Download your declaration and return it to us when you arrive or we will supply you with a declaration on arrival. thank you for your support. 


The BME will re-open on Saturday August 1. 



WEDNESDAY: 10:00 - 18:00

THURSDAY: 10:00 - 18:00

FRIDAY: 10:00 - 18:00

SATURDAY: 10:00 - 18:00
SUNDAY: 10:00 - 18:00

The BME will be closed on Dec 24, 25, 26, 31 and Jan 1. 

Last Entry is at 4.45pm. 

From time to time the Museum has a planned closure for a private hire. 

We have no additional planned closures at this time. 

Always check the web site before travelling & book in advance to avoid disappointment. 


We aim to ensure all of our visitors' access requirements are fully met. Click through to accessibility for more information.

Please feel free to contact us to discuss your requirements.


The British Music Experience is an ideal day out for groups of all ages. While there may be restrictions in the short term due to Coronavirus, we will be happy to discuss future bookings and group pricing.

For school and travel trade rates and all group enquiries, contact


How to Find Us


The British Music Experience is based in the Cunard Building, Pier Head, Liverpool Waterfront.  The main entrance is located on Canada Boulevard, on the river side of the building, opposite the Mersey Ferry terminal. For visitors with special mobility requirements, we have an accessible entrance at the side of the building.  Please ask staff at our main entrance and they will be happy to assist.

Public Transport 

Multiple train providers have services to Liverpool Lime Street including Avanti, London Midland, TransPennine Express and Northern Rail.  Merseyrail's James Street and Moorfields stations are the nearest drop-off points and all buses into Liverpool drop-off at the Liverpool ONE bus station adjacent to the Liverpool Waterfront.

By Rail and Boat

The area is serviced by James Street station and the Cunard Building is directly opposite the Mersey Ferry terminal.

By Road

Follow signs to the Waterfront, Albert Dock, Mersey Ferries and yellow AA signs to the British Music Experience. There is limited on-street parking around the attraction and we are serviced by a range of car parks across the Waterfront.

For more information on car parking click here. Why not use Q-Park and receive 10% discount on all parking products! When prebooking your car parking, just quote LIVBME. Click here to book.

Coach Parking

A short-stay coach drop-off point is available for pre-booked groups outside our main entrance on Canada Boulevard. Longer stay coach parking is available across Liverpool and there is a dedicated coach park at Kings Dock.

For more information on coach parking in Liverpool, please visit the Liverpool Travel Trade website.


Should I book in advance?

Advance booking will guarantee entry at your desired time and we will also provide a free audio-guide (when available). You may book online or by phone up to half an hour before your desired entry time. We operate to time-slots every 15 minutes. Please arrive promptly for your time-slot. Book online or by phone on 0151 519 0915

How long is the exhibition on for?

The British Music Experience is a permanent national attraction. We are delighted to be based in Liverpool, a UNESCO City of Music.

How long will it take me to go round the British Music Experience?

We recommend that you allow at least 75 minutes for your visit. Our audio-guide lasts 60 minutes and the exhibition features many interactive areas in which visitors are encouraged to participate. There is also the Gibson Interactive Studio which gives visitors the chance to play a range of professional musical instruments. A map of the BME will be available on arrival.

What time is last entry?

Last entry is 75 minutes before closing.

Do you have a gift shop?

Yes, our Merch Store is open daily and sells a range of band tees, books, vinyl and memorabilia, with items from all our temporary exhibitions past and present, including Bands FC, Dorothy, Orchestral Manoeuvres in the Dark and The Charlatans.

I had a general entry ticket for when you were closed - can I still use it?

Yes, your ticket will remain valid for 12 months. Just keep hold of your original email and present it at ticketing when you are ready to come back.

I had a general entry ticket for when you were closed, can I have a refund?

Tickets are non-refundable, but as they remain valid for the next twelve months you can come back and visit us whenever you feel ready.

I have an annual pass – will this be extended to compensate for the time you were closed?

All valid annual passes will be extended for a period of four months.

I have a ticket to an event that was cancelled due to closure – is it going to be rescheduled?

We are trying to reschedule all the events that were due to take place during our closure period. Please bear with us while we liaise with our organisers and we will contact ticketholders in due course.

It says you have to pre-book because places are limited, but I already have a ticket or an annual pass– what should I do?

Don't worry, we have allocated a number of places per time slot for our returning guests. Come back and visit us when you feel ready. As time slots are every 15 minutes, you shouldn't have to wait too long before you can enter.

My Virgin Experience Days Voucher expired whilst you were closed - what can I do?

Virgin Experience Days are allowing customers to extend their vouchers free of charge for 6 months via their website. All you need to do is visit the link below and you will be given new voucher details to use when you wish to visit


British Music Experience

Cunard Building



L3 1DS

0151 519 0915


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The British Music Experience is a registered not-for-profit charity with the purpose of advancing the education and appreciation of the art, history and science of music in Britain (registered charity no.1125752).